Job Description
MCA, your trusted advisor for wireless communications, data, and security services, is seeking a **Customer Service Specialist** to support our fast-growing **Voice (MSS)** division.
MCA seeks team members who share our values: service, growth, teamwork, and safety. As a Military Friendly Employer, we welcome veterans, with over 250 already on board. Join us and become part of the MCA family, where we prioritize both work and enjoyment. We offer competitive compensation and benefits such as Medical, Dental, Vision, 401K, PTO, Holiday Pay, Education Incentives, and more.
**WHAT YOU WILL BE DOING:**
+ Manage collections activities by tracking outstanding balances, following up on past-due accounts, and coordinating with customers to ensure timely payment resolution.
+ Process incoming payments securely while maintaining accurate and up-to-date accounts receivable records.
+ Generate and distribute invoices, monitor payment status, and ensure overall b...
MCA seeks team members who share our values: service, growth, teamwork, and safety. As a Military Friendly Employer, we welcome veterans, with over 250 already on board. Join us and become part of the MCA family, where we prioritize both work and enjoyment. We offer competitive compensation and benefits such as Medical, Dental, Vision, 401K, PTO, Holiday Pay, Education Incentives, and more.
**WHAT YOU WILL BE DOING:**
+ Manage collections activities by tracking outstanding balances, following up on past-due accounts, and coordinating with customers to ensure timely payment resolution.
+ Process incoming payments securely while maintaining accurate and up-to-date accounts receivable records.
+ Generate and distribute invoices, monitor payment status, and ensure overall b...