Job Description
Key Responsibilities:
- Providing technical phone support to users of consumer electronics and household appliances (e.g. TVs, refrigerators, washing machines)
- Diagnosing and resolving basic technical issues
- Offering information about products and their functionalities
- Logging customer cases into the system
Requirements:
- Fluent knowledge of one of the following languages (min. C1 level): German, Bulgarian, Romanian, Estonian, Czech, Slovak, Lithuanian, Latvian, Norwegian, Danish, Finnish, Serbian, Croatian, Slovenian
- Good command of English (B1/B2 level)
- Basic understanding of how to operate common home electronics and appliances (TVs, fridges, washing machines)
- Positive attitude, communicative personality, eagerness to learn
- Ability to type quickly and accurately on a keyboard
- Availability for a min...