💼 Full-Time Position

Customer Service Specialist with Italian

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Elanco
📍 Warsaw, Masovian Voivodeship, Poland
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Location
Warsaw, Poland
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Posted
June 20, 2026
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Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Responsibilities:

  • Manage the full order cycle including entry, validation, release of blocked orders, and application of commercial policies regarding discounts and pricing.
  • Serve as the primary point of contact for dedicated retail and wholesale customers, resolving inquiries regarding prices, invoices, and complaints.
  • Liaise with Logistics Service Providers (LSP) to monitor deliveries and ensure timely distribution of products.
  • Oversee credit collection activities for assigned accounts, including monitoring payments and verifying compliance with payment plans.
  • Contribute to Order to Cash (O2C) process optimization and integration efforts to enhance efficiency and customer satisfaction.

    • What You Need to Succeed (minimum qualifications):

  • High School Diploma / GED with equivalent level of experience or Bachelor’s Degree
  • A minimum of experience in Customer Service, Order Management, or a related field