💼 Full-Time Position

Customer Service Specialist

🏢
Newrest
📍 Zambia, Zambia, Zambia
📍
Location
Zambia, Zambia
📅
Posted
June 19, 2026
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

And what if your talent were to take shape with us?

Publicado el 5/8/2025

Labor

  • As the commercial specialist in the subsidiary, you are the interface between our airline’s customers and the internal team
  • You will ensure all information (flight schedules, manuals, menu changes and any other instructions...) is distributed to all key people of the unit
  • Ensure information is clearly understood, completed and applied by everyone
  • Intensively control the compliance of the preparation and delivery of agreed services (flight checks, chef tables…).
  • Ensure billing is correct: all items are charged at the right price.
  • Provide excellent relationship with Stakeholders to retain and create a unique operational and commercial relationship.
  • Provide centralized and fluid external / internal operational communication between the unit and clients.
  • Control and monitors the customer feedback and ensur...