Job Description
We are seeking a motivated and customer-focused Customer Service Representative to join our FPS Business Unit in Sunshine West.
This is an exciting opportunity to be part of a high-performing team that values professionalism, collaboration, and delivering exceptional service to our customers.
About the Role
Reporting to the Business Manager, you will play a key role in delivering high-level customer service while supporting the growth and development of our customer base.
You will act as a trusted advisor to customers, providing product knowledge, processing orders efficiently, and supporting branch sales and operational objectives.
Key Responsibilities
Customer Service
- Process customer orders accurately and efficiently
- Respond promptly to customer enquiries, concerns, and complaints
- Coordinate workflow to meet customer deadlines
- Liaise with internal teams and other branches to ...