Customer Service Supervisor — Terminal Experience Leader

Serco is looking for a Customer Service Supervisor at NorthLink Ferries in Stromness. This full-time position involves leading customer service operations, ensuring high standards are met, and creating a positive experience for passengers traveling to and from Orkney. The ideal candidate will have excellent customer service experience, strong organizational skills, and confidence in communication. A supportive team environment, comprehensive training, and numerous benefits including a contributory pension scheme and generous holiday allowance are offered.
#J-18808-Ljbffr