Job Description
About this Position
As a Customer Service Support Specialist, you will play a pivotal role in facilitating seamless order processing and providing exceptional support to both customers and internal teams. This role offers a unique opportunity to drive operational excellence, support business functions with your technical expertise, and actively contribute to the company's mission of delivering top-tier customer service and operational support.
What You’ll Do
- Process orders in SAP and Service Cloud for clients via email for accuracy and timely fulfilment
- Provide comprehensive support to Customers and Sales, Commercial, Sales, Customer Service and Supply Chain teams
- Perform administrative support for the process of Customer Service Support and handle Adhesive order entry processes
- Work on tasks as defined by Order to Cash Customer Service Support team where employee is assigned
- Execute daily operations, suppo...