Job Description
Customer Service Team Lead / Manager | FMCG / Supply Chain / Manufacturing Industry | South East
- South East Melbourne
- Full time
- Start the New year with a bang!
The role:
We are seeking a motivated Customer Service Team Lead / Manager to join a family owned, flexible, friendly and progressive pharmaceutical company!
Key Responsibilities:
- Management and monitoring of systems and processes for customer orders and forecasts - Manage the end to end order to delivery cycle
- Champion the automation of the customer ordering process
- Preparing documentation / reporting
- Guide, monitor and support Customer Service Coordinator team (2 staff)
- Work with the account management and operational teams to achieve results, improve performance and provide continuous improvement solutions
Key Requirements:...