💼 Full-Time Position

Customer Service Team Lead - Mentorship & Strategy

🏢
Teleperformance
📍 bayan lepas, penang, Malaysia
📍
Location
bayan lepas, Malaysia
📅
Posted
June 05, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Teleperformance is seeking a Customer Service Team Lead in Bayan Lepas, Malaysia. This role involves mentoring and guiding the Customer Service team, ensuring performance standards, and leading a high-performing team through transitions. Candidates should have a Bachelor's degree, strong proficiency in Malay and English, and a minimum of 2 years in a people management role. This position requires excellent communication skills and the ability to solve complex problems while delivering on team goals.
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