Customer Service Team Lead: Mentorship & Strategy

Teleperformance is seeking a Customer Service Team Lead to guide and support the Customer Service team in Malaysia. The successful candidate will have a Bachelor Degree, fluency in Malay and English, and a minimum of 2 years of people management experience. Key responsibilities include providing mentorship, establishing team goals, and leading projects involving analysis and strategy development. A passion for enhancing user experience is essential. This role offers opportunities for career development within a dynamic team.
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