Customer Service Team Lead

Location: Missouri City, TX (Onsite)

Job Type: Contract

Max Pay Rate: $21/hr

We are looking for a Customer Service Team Lead to oversee daily operations within a fast-paced call center environment. This role is ideal for someone who enjoys leading teams, handling escalations, and driving performance metrics while ensuring a high level of customer satisfaction.

You’ll play a key role in coaching team members, resolving complex customer issues, and maintaining operational efficiency.

• Supervise and support day-to-day activities of a customer service team


• Monitor team performance and track key metrics (KPIs, productivity, quality)


• Coach and develop tea...