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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
The Company
Join a well-established tourism business based in Bondi Junction, Sydney 2022Be part of a customer-focused organisation that creates memorable travel and tourism experiencesWork within a collaborative and energetic team environment where service excellence is a priorityEnjoy a role with variety, pace, and the opportunity to make a genuine impact on both customers and team performanceCompetitive pay rate of $40 per hour + superThe Role
Lead, coach, and support a customer service team to deliver outstanding service across customer enquiries and bookingsDrive a positive team culture focused on accountability, collaboration, and high performanceMonitor daily operations to ensure service levels, response times, and customer expectations are consistently metAssist with escalation management, providing timely and professional resolution to more complex customer ...