💼 Full-Time Position

Customer Service Team Leader

🏢
Robert Half
📍 Bondi Junction, New South Wales, Australia
📍
Location
Bondi Junction, Australia
📅
Posted
June 02, 2026
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description


The Company

  • Join a well-established tourism business based in Bondi Junction, Sydney 2022
  • Be part of a customer-focused organisation that creates memorable travel and tourism experiences
  • Work within a collaborative and energetic team environment where service excellence is a priority
  • Enjoy a role with variety, pace, and the opportunity to make a genuine impact on both customers and team performance
  • Competitive pay rate of $40 per hour + super
  • The Role

  • Lead, coach, and support a customer service team to deliver outstanding service across customer enquiries and bookings
  • Drive a positive team culture focused on accountability, collaboration, and high performance
  • Monitor daily operations to ensure service levels, response times, and customer expectations are consistently met
  • Assist with escalation management, providing timely and professional resolution to more complex customer ...