Job Description
We put our customers first and as a Team Leader in one of our betting shops, you’ll play a vital role in maintaining this atmosphere, making your mark on our business and our industry. In return, you’ll be rewarded with continuous training and development, great benefits, and opportunities to progress with our Career Pathways.
Responsibilities
- Leading and motivating a team of Customer Service Representatives
- Coaching and development of your team
- Maintaining high standards and ensuring the shop always looks the part (e.g., visual displays)
- Building relationships with our customers and providing an excellent customer service
- Championing safer gambling at all times
- Opening and closing the shop, with support from your team as required
- Ensuring your shop achieves targets
Working patterns
- Our shops have a variety of opening times between the hours of 8am-10pm, Monday to S...