Job Description
JOB TITLE: Customer Service Team Leader
PERKS: Modern open plan office, monthly profit share bonus scheme, holiday buy-back scheme, company sick pay, free onsite parking, Perks at Work scheme, unlimited 'tuck shop' snacks, free lunch every Friday, charity dress down day every Friday, cycle to Work scheme, complementary Birthday vouchers, subsidised workplace massage, eye vouchers, employee assistance programme (EAP), company social and corporate events
COMPANY: Manufacturing
CONTRACT: Permanent
HOURS: Monday - Friday, 8am - 5pm
START: ASAP
PAY RATE: Up to £36,000
LOCATION: Poole
ABOUT THE ROLE:
Manage Sales Shared Services Customer Experience Associates, ensuring excellent customer service via phone and email.
Handle customer queries using appropriate communication styles.
Respond promptly while maintaining a positive, needs-focused approach.
Accurately document interactions, track progress, and manage accounts....
PERKS: Modern open plan office, monthly profit share bonus scheme, holiday buy-back scheme, company sick pay, free onsite parking, Perks at Work scheme, unlimited 'tuck shop' snacks, free lunch every Friday, charity dress down day every Friday, cycle to Work scheme, complementary Birthday vouchers, subsidised workplace massage, eye vouchers, employee assistance programme (EAP), company social and corporate events
COMPANY: Manufacturing
CONTRACT: Permanent
HOURS: Monday - Friday, 8am - 5pm
START: ASAP
PAY RATE: Up to £36,000
LOCATION: Poole
ABOUT THE ROLE:
Manage Sales Shared Services Customer Experience Associates, ensuring excellent customer service via phone and email.
Handle customer queries using appropriate communication styles.
Respond promptly while maintaining a positive, needs-focused approach.
Accurately document interactions, track progress, and manage accounts....