💼 Full-Time Position

Customer Service Team Leader

🏢
Interaction Recruitment
📍 Saint Ives, England, United Kingdom
📍
Location
Saint Ives, United Kingdom
📅
Posted
June 20, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Overview

Reference
0000046200 Salary
£32,000 - £35,000/annum Job Location
- United Kingdom -- England -- East of England -- Cambridgeshire -- St Ives Job Type
Permanent Posted
Monday, June 1, 2026

Service Delivery Team Leader



St Ives, Cambridgeshire (office-based, 5 days a week)


Full-time (Mon–Fri, 37.5 hrs)


Salary £35,000


Join our fast-paced Contact Centre as a hands-on Team Leader. You’ll lead, coach and inspire a team of advisors, driving performance while creating a supportive, high-performing culture.


What you’ll do:

  • Lead, coach and develop a high-performing team

  • Deliver KPIs across service, quality, sales and productivity

  • Use data and insight to improve performance and customer outcomes

  • Champion quality and continuous improvement

  • Own training and development to build team ...