💼 Full-Time Position

Customer Service Team Leader (UPMC Presbyterian Parking Department)

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UPMC
📍 Pittsburgh, PA, United States
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Location
Pittsburgh, United States
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Posted
June 27, 2026
Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Purpose:
Under direct supervision, provide personal customer service to all UPMC Presbyterian Shadyside patrons in a manner consistent with the hospital's policy of service excellence and the Pennsylvania Motor Vehicle Code. This position will be various shift times, and will depend on the current needs of the department.

Responsibilities:

+ Direct valets in directing/coordinating vehicle traffic.
+ Utilize radio communication.
+ Identify a problem and resolve it promptly or contact the appropriate resource.
+ Respond to the needs of patrons with wheelchairs or other physical disabilities, using quick judgment on whether or not to assist them.
+ Work as a team leader in resolving any problems that would conflict with the prompt delivery of the valet service.
+ Issue parking tickets to all vehicles that pull into the driveway.
+ Greet all patrons with a smile; identify themselves, and direct patron to the appropriate valet lane with the utmost per...