💼 Full-Time Position

Customer Service Team Manager

🏢
HarperCollins Publishers
📍 Robroyston, United Kingdom, United Kingdom
📍
Location
Robroyston, United Kingdom
📅
Posted
June 29, 2026
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

**Customer Service Team Manager**

**Application Deadline:** 26 July 2026

**Department:** Supply Chain

**Employment Type:** Permanent

**Location:** Glasgow

**Reporting To:** Christine Jackson

**Description**

**_Please note this vacancy may close before the deadline, subject to the volume of applications received. We encourage you to apply as soon as possible._**

This role exists to be an integral part of the Customer & Clients Services Team, you are responsible for co-ordinating the work of others to ensure front line support of our customer, clients & stakeholders is delivered to high quality standards, consistently, acting as a conduit between the operations and technology teams to facilitate effective and managed solutions to daily workload requests, queries and challenges that impact the customer experience.

**Key Responsibilities**

+ Effectively lead a strong team, supporting them in thei...