Job Description
Customer Service & Transport Coordinator
Location: Lutterworth
Hours: Full-time, Monday – Friday, 07:00 – 15:00
We are looking for a proactive and organised Customer Service & Transport Coordinator to join our team in Lutterworth. This is a fantastic opportunity for someone who enjoys office-based work and thrives on delivering excellent service.
Key Responsibilities:
Location: Lutterworth
Hours: Full-time, Monday – Friday, 07:00 – 15:00
We are looking for a proactive and organised Customer Service & Transport Coordinator to join our team in Lutterworth. This is a fantastic opportunity for someone who enjoys office-based work and thrives on delivering excellent service.
Key Responsibilities:
Respond to customer queries via email and phone promptly and professionally
Resolve issues by liaising with internal and external teams
Book and manage transport jobs efficiently
Chase Proof of Deliveries (PODs) to ensure timely records
Maintain and administer the Transport Management System (TMS)
Generate cust...