Job Description
Mô tả công việc: Location:
1. Job Description
• Liaising between guests and partners to resolve light complexity issues via inbound, outbound, email, chat, and messaging on various topics such as: additional travel advice, modifications, cancellations, complaint,...
• Providing accurate, valid, and complete information by using the right tools, methods, and processes.
• Ensuring a high level of customer service and a positive guest experience.
2. Job Requirement
• Fluency in English (Speaking, listening, writing, and reading) - working 100% English.
• Ability to adapt and work well under pressure in a fast-paced environment.
• Ability to take ownership and solve problems.
• Posi...
- QTSC Building 1, Quang Trung Software City, Tan Chanh Hiep Ward, District 12, HCM.
- Tower 1, One Hub Saigon, Lot C1-2, D1 Street, Saigon Hi-tech Park, Thu Duc City, Ho Chi Minh
City, Viet Nam.
1. Job Description
• Liaising between guests and partners to resolve light complexity issues via inbound, outbound, email, chat, and messaging on various topics such as: additional travel advice, modifications, cancellations, complaint,...
• Providing accurate, valid, and complete information by using the right tools, methods, and processes.
• Ensuring a high level of customer service and a positive guest experience.
2. Job Requirement
• Fluency in English (Speaking, listening, writing, and reading) - working 100% English.
• Ability to adapt and work well under pressure in a fast-paced environment.
• Ability to take ownership and solve problems.
• Posi...