Job Description
Job Overview
As a Customer Service Manager within our International department, you’ll lead, motivate, and inspire a team of passionate Advisors to deliver best‑in‑class service. Working collaboratively with the wider Operations team, you’ll drive excellence, create a culture of success, and make a real impact on our customers worldwide.
With a growing customer base of over 1.5 million internationally, there's never been a better time to become part of the International team.
Shift & Location
Shift: Sunday, Monday 10am to 6pm, Tuesday 10am to 5.45pm & Wednesday, Thursday 10am to 6pm (36 hours per week).
Location: Radar Road, Leicester.
Responsibilities
- Motivating & Coaching: Support your team daily, ensuring they achieve best‑in‑class standards through encouragement and expert guidance.
- Developing Talent: Set clear objectives, provide meaningful feedback, and run engaging 1‑2‑1s to help your...