Job Description
Job Summary
To facilitate the VISA application process handle front office back-office operations conducted at the respective Visa Application Centers VACs
Key Responsibilities- Document scrutiny and collection of applications for visa processing
- Handle customer applicant queries personally or via email telephone
- Handle cash and bank related transactions if assigned and ensure 100 accuracyRecord maintain all application data
- Ensure accurate timely data entry into the system with zero errors
- Ensure all administration and logistics of passport delivery to consulate applicant logistic company etc
- Maintain compliance to the standard operating procedures manuals etc without deviation in process
- Inform the applicants about the available Value Added Services and ensure delivery of Value Added Service options to applicants customers
- Encourage applicants to provide feedback on services provided and their ...