Job Description
Customer Service Representative
Location: Pasig City
Experience Required: Minimum 3 Years
Employment Type: Full-Time
Job Summary
We are looking for a dedicated and customer-focused Customer Service Representative to join our team in Cebu. The ideal candidate has at least 3 year of customer service experience and is passionate about delivering excellent support and resolving customer concerns efficiently.
Key Responsibilities
Handle customer inquiries via phone, email, or chat in a professional manner
Resolve customer complaints and provide appropriate solutions
Maintain accurate records of customer interactions and transactions
Provide product and service information to customers
Escalate complex issues to the appropriate department when necessary
Meet performance metrics and customer satisfaction targets
Qualifications
Minimum of 1 year experience i...
Location: Pasig City
Experience Required: Minimum 3 Years
Employment Type: Full-Time
Job Summary
We are looking for a dedicated and customer-focused Customer Service Representative to join our team in Cebu. The ideal candidate has at least 3 year of customer service experience and is passionate about delivering excellent support and resolving customer concerns efficiently.
Key Responsibilities
Handle customer inquiries via phone, email, or chat in a professional manner
Resolve customer complaints and provide appropriate solutions
Maintain accurate records of customer interactions and transactions
Provide product and service information to customers
Escalate complex issues to the appropriate department when necessary
Meet performance metrics and customer satisfaction targets
Qualifications
Minimum of 1 year experience i...