Job Description
We are looking for a Customer Services Technician to join our growing team. This is an excellent opportunity for an individual who enjoys problem-solving, customer interaction, and working within a fast-paced, hands on technology environment.
At Smart Payment Technologies, we deliver complete, innovative, and tailored payment solutions that help businesses thrive in a rapidly evolving payments landscape. By combining industry-leading security standards with the latest payment technologies, we empower our customers to adapt, grow, and stay ahead of the competition.
The Role
As a Customer Services Support Technician, you will play a key role in supporting our customers working closely with our Sales and Services teams processing, testing, and configuration of returned payment devices.
Key Responsibilities
CUSTOMER RETURNS AND DEVICE MANAGEMENT
- Process customer return reque...