💼 Full-Time Position

Customer Services Team Lead - Coaching & Quality

🏢
Confidential
📍 cape town, western cape, South-Africa
📍
Location
cape town, South-Africa
📅
Posted
June 08, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

A recruitment agency in Cape Town seeks a Customer Services Team Lead to enhance the customer service operations. The successful candidate will have over 2 years of experience in a team lead capacity within the customer service environment, preferably in FMCG or retail. Responsibilities include overseeing customer service strategies, motivating the team, and ensuring a customer-centric culture. This role offers a chance to influence service delivery excellence and engage with customers effectively.
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