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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
Description
Serve as the primary point of contact for clients during their training at the Flight Training Centre in Burgess Hill, West Sussex.Welcome clients in a professional and respectful manner, ensuring a positive client experience.Support client check-in processes, including verifying identification, collecting required documentation, and issuing class schedules and access passes.Maintain close collaboration with internal departments (Training, Sales, Scheduling) to support client needs and resolve queries or concerns.Ensure the Client Lounge is well-presented, organized, and fully stocked at all times.Perform general reception duties including answering the main switchboard, managing post, arranging couriers, and supporting transport and accommodation bookings when required.Provide reception desk coverage approximately one day per week.Administer client surveys and support related administra...