Customer Solutions Specialist at easyhome

Elevate customer experiences as a Customer Solutions Specialist at easyhome, a leader in lease-to-own services. Engage with customers to tailor financial solutions and enhance their quality of life.
As a vital member of the goeasy team, you will foster customer relationships through engaging interactions and personalized service. In this customer-focused role, leverage your sales skills to drive results while managing customer accounts effectively. You will be responsible for providing clear communication about lease and credit terms, all while ensuring customer satisfaction and retention.
Key Responsibilities:
• Build strong customer relationships through personalized engagement
• Manage customer accounts and process payments
• Uphold merchandising standards and maintain store cleanliness
• Coordinate delivery paperwork and merchandise assistance
• Conduct collection activities with professionalism and empathy
Requirements:
• Proven communication and interpe...