Job Description
Customer Service role in industrial manufacturing supporting orders, enquiries & distributors in a fast-paced team environment.
The Company
Our client is a well-established industrial manufacturing business, supplying high-quality products to a broad customer base across Australia. Known for their reliability and strong service standards, they operate in a fast-paced, team-focused environment and pride themselves on delivering practical solutions and consistent support to their customers and distributors.
The Role
- Handle customer orders, quotes, and enquiries via phone and email, ensuring accuracy and timely turnaround
- Support customers and distributors with product, freight, and billing queries in a professional and helpful manner
- Troubleshoot issues and see them through to resolution, escalating where required
- Work closely with sales and operations to track orders,...