💼 Full-Time Position

Customer Succes & Channel Program Coordinator

🏢
Hanwha Vision
📍 distrito federal, distrito federal, Mexico
📍
Location
distrito federal, Mexico
📅
Posted
June 01, 2026
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Responsibilities
  • Maintain open and effective communication with distributors and STEP partners.
  • Coordinate meetings and calls with the sales team to introduce the program to potential partners and reinforce its benefits.
  • Serve as the main representative of the STEP program, communicating updates, improvements, and tool launches to internal and external stakeholders.
  • Uphold Hanwha’s values and promote loyalty and transparency within the partner ecosystem.
  • Collaborate with the STEP team to propose initiatives for partner recruitment, reactivation, and retention across program levels.
  • Review and process new partner applications, ensuring alignment with STEP partner guidelines.
  • Analyze POS reports to conduct monthly audits and develop action plans with key accounts.
  • Recommend STEP partner levels based on performance metrics and update them each semester.
  • Update the CRM with partner status changes and tra...