Job Description
Title - Customer Success Account Manager - Cities, States & Regions - EMEA
Location - London
Salary - £32,157 - £40,197
12 month Fixed Term Contract
About CDP:
CDP’s Customer Success function is responsible for the customer experience from onboarding through to the delivery of a seamless customer journey. Customer Success delivers products and services to our customers, guiding customers through the full utilization of CDP products and ensuring customer delight and retention without over or under servicing. Customer Success has a global functional orientation, focusing on disclosers, requesters, and signatories and data licensees. The Customer Success function works closely with Sales and M&C (Marketing and Communications) to support the customer journey, and with Product to support the product lifecycle and input voice of the customer into product development.