💼 Full-Time Position

Customer Success Coordinator at Nova Pioneer

🏢
Confidential
📍 Kenya, Kenya, Kenya
📍
Location
Kenya, Kenya
📅
Posted
June 10, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Job Description

Nova Pioneer Education Group is a Pan-African independent school network offering preschool through secondary education for students from ages 3 through 19. We prepare the next generation of leaders and innovators through world-class teaching methods with an emphasis on 21st century skills. We established Nova Pioneer because we believe education should …


Customer Success Coordinator

ABOUT THE ROLE


You will be responsible for:

  • Engaging prospective parents via different channels i.e. Phone Calls, Emails, SMS, or Whatsapp, and booking them for an Open Day based on their campus of interest as well as scheduling students for grade-specific assessments.

  • Engaging leads and generating applications for all current campuses in Kenya and developing proper strategies that maximise on the conversion rate of qualified leads to applications

  • Respond promptly and professionally to al...