💼 Full-Time Position

Customer Success Director

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SASインスティチュート株式会社
📍 tokyo, jp, Tokyo, Japan
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Location
tokyo, jp, Japan
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Posted
June 21, 2026
Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Are you a problem solver, explorer, and knowledge seeker – always asking, “What if?”

If so, you may be the new team member we’re looking for. Because at SAS, your curiosity matters – whether you’re developing algorithms, creating customer experiences, or answering critical questions. Curiosity is our code, and the opportunities here are endless.

What we do   

We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence. Our curiosity fuels innovation, pushing boundaries, challenging the status quo, and changing the way we live.

What you’ll do

As the Customer Success XaaS leader, you will lead the global customer success XaaS strategy and execution and will drive operational effectiveness across the organization. You will have successfully led XaaS-based customer success organizations and are an innovative problem solver who is dependable, commit...