Job Description
Overview
Are you passionate about cybersecurity and customer success? Do you believe customers should be at the core of everything you do?
We are looking for a Customer Success Engineer to help organizations effectively prevent communication-based threats. In this role, you will guide our customers through their full lifecycle—from onboarding to long-term success—while taking ownership and working independently.
If you enjoy solving complex problems, working closely with customers, and growing in a fast-paced environment, we’d love to hear from you.
Responsibilities
- Guide new customers through the full customer journey and enable them to maximize product value and security through technical demos, Proofs of Value (PoVs), email attack simulations, and onboarding.
- Maintain a strong and mutually appreciated relationship with our customers and anticipate issues early on.
- Manage and drive satisfactory resolutions of...