💼 Full-Time Position

Customer success engineer [mid-level]

🏢
Segura®
📍 sao paulo, sp, Brazil
📍
Location
sao paulo, Brazil
📅
Posted
June 06, 2026
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

As a Customer Success Engineer, you will manage a portfolio of cybersecurity clients with a deep understanding of their business, risk profile, and security objectives. You will conduct technical onboarding, drive the adoption of PAM solutions, and provide hands-on, consultative support to build secure and scalable infrastructures.  

If you are passionate about cybersecurity and thrive in a client-facing, consultative technical role we want to hear from you!

Responsibilities:

  • Manage a portfolio of clients from a technical and consultative point of view;  
  • Conduct comprehensive onboarding tailored to each clients technical needs;  
  • Understand client environments, risk exposure, and business goals;  
  • Create and maintain internal documentation and infrastructure topology;  
  • Execute periodic health checks and performance assessments of PAM platforms;  
  • Offer technical recommendations aligned with i...