Job Description
Storyteq is the Gartner®-recognised Content Marketing Platform that helps marketing and creative teams find, adapt, and collaborate on content in one place. We take the chaos out of campaign rollout — helping global brands launch everywhere in fewer steps, on-brand, on-time, and on-budget. Our APAC team is based in Auckland, and works closely with some of the region’s leading brands.
We’re looking for a Customer Success Manager to join our APAC team in a part-time capacity (20 hours per week). The focus is firmly on client success — ensuring our clients get genuine value from the Storyteq platform, feel well supported, and continue to grow with us. You’ll come with a technical or SaaS/Martech background and be comfortable getting deep into a product, becoming a trusted expert for the clients you work with.
In this role you will:
- Own day-to-day relationships across a portfolio of key Martech clients
- Proactively monitor client health, identify risks, and...