💼 Full-Time Position

Customer Success Manager - Airline Operations

🏢
CAE USA INC
📍 United States, IRVING, United States
📍
Location
United States, United States
📅
Posted
June 29, 2026
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Flightscape, a CAE company, delivers innovative flight operations and optimization software that helps airlines improve efficiency, safety, and profitability. Our solutions are trusted by aviation professionals worldwide to make data-driven decisions in a complex and dynamic environment.

We are seeking a Customer Success Manager - Airline Operations, to lead and develop a high-performing team while building strategic partnerships with key customers in the aviation software industry. This role will focus on driving customer value, adoption, retention, and growth through data-driven insights and proactive engagement.

+ Lead, mentor, and develop a team of customer success professionals, with a focus on evolving customer relationships into strategic partnerships

+ Set clear performance goals, conduct regular evaluations, and provide ongoing coaching and feedback

+ Allocate team resources to ensure consistent, timely, and high-quality customer support
...