💼 Full-Time Position

Customer Success Manager at AI AdTech Retail Media Platform

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Grey Matter Recruitment
📍 Cardiff, United Kingdom
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Location
Cardiff, United Kingdom
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Posted
July 01, 2026
Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Exciting opportunity for an experiences Customer Success Manager to join a fast-growing AI AdTech Retail Media platform, as the continue to scale their client facing team.

The Company

  • $100m in funding by top VCs
  • Clear market leader in the Retail/Commerce Media space
  • Managing $8B annually in media spend in 190+ countries
  • Impressive portfolio of well-known global clients

The Role

As an Customer Success Manager, you will leverage your Retail Media expertise to drive success for a portfolio of well-known global brands.

  • Build and optimize successful retail media marketing campaigns primarily across Amazon, but broader marketplace knowledge a big plus!
  • Utilise digital marketing analytics to interpret campaign trends, make performance recommendations and tell the story behind your clients’ KPIs
  • Identify new marketing opportunities to optimize...