💼 Full-Time Position

Customer Success Manager

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Boardroom Appointments
📍 cape town, western cape, South-Africa
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Location
cape town, South-Africa
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Posted
May 27, 2026
Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Key Responsibilities

  • Build and maintain client relationships, fostering collaboration for flawless execution of plans.
  • Understand client needs, objectives, and challenges, tailoring solutions to meet their specific requirements.
  • Develop and implement strategic media plans based on client direction and media research.
  • Synthesize information to guide campaign development and execution.
  • Conduct audience research, analyze data, and utilize various technologies for optimal communication and campaign performance.
  • Manage smooth onboarding of new clients, ensuring understanding of products and services.
  • Oversee a portfolio of clients, ensuring their satisfaction and retention.
  • Innovate and recommend media solutions to ensure client satisfaction and results.
  • Analyze, understand, and interpret data to inform campaigns and draw decisive action points.
  • Collaborate cross-functionally within the comp...