Customer success manager

Customer Success Manager, Data Hub – US Remote (Pacific Time Zone)

Data Hub is an AI & Data Context Platform adopted by over 3,000 enterprises, including Apple, CVS Health, Netflix, and Visa. Innovated jointly with a thriving open‑source community of 13,000+ members, Data Hub’s metadata graph provides in-depth context of AI and data assets with best‑in‑class scalability and extensibility.

The role

You’ll join a small, high‑impact Customer Success team responsible for driving adoption and long‑term value across a portfolio of enterprise accounts. Your job is to make sure customers don’t just get Data Hub up and running — they actually use it, love it, and expand it across their organization. You’ll guide customers through onboarding, help them get unstuck, and build relationships that turn early deployments into lasting programs. You’ll work with data teams on practical setup questions one day, and walk an executive through their adoption progress the next.

What You’ll...