💼 Full-Time Position

Customer Success Manager - DACH

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Insider
📍 Berlin, Berlin, Germany
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Location
Berlin, Germany
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Posted
June 04, 2026
Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Job Description

  • You’ll be the face of Insider to our clients! You’ll be the bridge between their needs and our technology
  • Help our clients understand their needs and which of our features and products best match their goals and expectations
  • Make sure our clients are utilizing our technology at their best so that we can fully provide them our world-class service. You’ll monitor and facilitate the customer's adoption of our technology
  • Work with our data-geeks (aka engineers and developers) and product specialists whenever it’s required to make sure the client has full tech support, if necessary
  • Develop and maintain key account plans that identify opportunities to boost the value we’re looking to add to our clients’ organization
  • Proactively provide constant feedback to your team on market trends, unmet needs, and opportunities to create a bigger impact on our partnership with our client
  • Establish a trusted adviser rel...