Job Description
Job Title: Customer Success Manager – Electronic Trading Job Description Summary As a Customer Success Manager (CSM) for
Electronic Trading
, you will partner with our trading clients to ensure they maximize value from LSEG's trading platforms, data, and workflow capabilities. You will act as a trusted advisor, driving product adoption, delivering meaningful outcomes, and influencing our product roadmap through actionable client insights. Key Responsibilities Customer Success & Adoption Develop and execute customer success strategies for Electronic Trading solutions. Monitor key usage metrics, analyze customer data, and provide recommendations that improve adoption and retention. Ensure clients fully utilize their entitlements and embed our solutions into trading workflows.
Client Engagement & Relationship Management Build relationships with end users, desk heads, market data teams, application owners, and senior decision makers. Conduct regular business reviews, workflow deep...
Electronic Trading
, you will partner with our trading clients to ensure they maximize value from LSEG's trading platforms, data, and workflow capabilities. You will act as a trusted advisor, driving product adoption, delivering meaningful outcomes, and influencing our product roadmap through actionable client insights. Key Responsibilities Customer Success & Adoption Develop and execute customer success strategies for Electronic Trading solutions. Monitor key usage metrics, analyze customer data, and provide recommendations that improve adoption and retention. Ensure clients fully utilize their entitlements and embed our solutions into trading workflows.
Client Engagement & Relationship Management Build relationships with end users, desk heads, market data teams, application owners, and senior decision makers. Conduct regular business reviews, workflow deep...