Job Description
Responsibilities
- Reporting To: Patrick Joiner, Head of Customer Success
- This position presents a rare opportunity to be part of a fast-growing consulting practice, within a high growth, global FinTech/RegTech business
- Our unique KYC automation technology continues to be rapidly adopted by major financial and professional service firms, which has led to expanding our Customer Success team and the need to appoint Senior Customer Success Managers to support our Tier 1 financial services Customers
- This role reports into the Head of Customer Success, working closely with our dedicated Sales, Product and Support teams
- In the initial phase of this role, you will provide French-language support across multiple functions as we build our French-speaking client portfolio. This will include:
- Supporting the Sales team on pre-sales activities including discovery calls, product demonstrations, and responding to prospect questions in F...