Job Description
Nooxit provides virtual AI workers for the entire source-to-pay process. As a digital team, they autonomously and scalably manage procurement and finance processes, from purchase order creation and order confirmation review to invoice processing and accounting. This enables a reduction in process costs of up to 95%. The AI workers operate directly within the company's existing systems.
As our Customer Success Manager, you will be the trusted point of contact for our enterprise customers post-rollout, ensuring they get maximum value from Nooxit's AI workers and experience seamless day-to-day support.
Tasks
- Customer Adoption & Support: Own customer relationship, proactively driving product adoption and resolving issues and questions quickly and reliably.
- Customer Health Monitoring: Track adoption metrics and engagement across enterprise accounts, identifying risks early and keeping customers on...