💼 Full-Time Position

Customer Success Manager - Key Accounts (1 year FT contract)

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Famly
📍 london, england, United-Kingdom
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Location
london, United-Kingdom
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Posted
June 29, 2026
Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Are you passionate about nurturing customer partnerships while driving business growth? Would you like to be at the heart of our most strategic accounts, shaping success for both our customers and the business? Famly is looking for a Senior Key Account Manager to drive retention, growth, and deep partnerships across our UK accounts, for one year full time contract.

As a Senior Key Account Manager at Famly, you will take full ownership of your portfolio, serving as the primary contact and trusted advisor for your customers. Solutions-focused and positive, you thrive in a fast-paced environment - building strong relationships, identifying opportunities for growth, and collaborating across internal teams to deliver outstanding outcomes.

What you’ll be doing

This role is about more than account management - it’s about strategic ownership of your book of business and acting as a trusted partner for your customers.

  • Manage and grow a portfolio of high-...