Job Description
Customer Success Manager – PT Portfolio
Lisbon, Portugal (On-site)
About Simplifae
Simplifae is a European brand that unites leading eTendering and market intelligence platforms across Portugal, Spain, and Poland. Built on 25 years of experience, it combines robust technology, unique data, and AI-powered insights to support procurement, purchasing, and strategic decision-making for organizations.
With a strong focus on customer proximity and actionable intelligence, Simplifae helps clients unlock value through digital procurement and market insights.
Position Overview
As a Customer Success Manager (Portugal Portfolio), your main focus will be to ensure customer retention, satisfaction, and revenue growth across a portfolio of Portuguese clients.
You will act as a trusted advisor, proactively supporting customers, identifying risks and opportunities, and driving renewals, upselling, and cross-selling initiatives. Your role is ...