Job Description
About Us
i3 Inc. is a growing company based in Makati that helps brands connect with people through creative, strategic, and results-driven marketing solutions. We are looking for a Client Success Manager who can build strong partnerships with clients, ensure satisfaction, and drive long-term business growth by aligning client goals with i3’s services.
Responsibilities
- Manage and nurture client relationships to ensure long-term satisfaction and retention
- Act as the primary point of contact for clients, understanding their needs and objectives
- Identify opportunities to grow accounts through upselling and cross-selling relevant services
- Collaborate closely with sales, marketing, and operations teams to deliver successful campaigns
- Monitor client performance, prepare reports, and present insights to management and clients
- Address client concerns proactively and ensure timely resolution of iss...