Job Description
Overview
Are you driven, results-oriented and a team player? With 17,000+ retailers and restaurants in over 15 countries, StoreHub is on a mission to enable everyone, big or small, to build successful businesses. At StoreHub, we're building a dream team whereby all of your colleagues are extraordinary at what they do and are highly effective collaborators. It is in such a team that you learn the most, perform your best work, improve the fastest, and have the most fun. If this is a journey you’d like to embark on, keep reading!
The Customer Success Manager (CSM) is a commercial leader responsible for managing and growing a portfolio of live merchant accounts. This includes executing contract renewals, driving account expansion (upsells, add-ons), and building long-term customer partnerships. CSMs are trusted merchant advisors and revenue owners, ensuring that merchants achieve their goals while maximizing financial outcomes for StoreHub. You will collaborate cros...