Job Description
Customer Success Manager Netherlands
As our new Customer Success Manager, you’ll be the strategic link between our top clients and our internal teams. Supporting customers across the Netherlands, you'll build strong relationships, resolve operational issues, and help clients unlock the full potential of their Planon solutions.
Reporting to the Manager Sales, you’ll work closely with account managers, product teams, and support, both remotely and on-site. This regional role is key to driving client success, boosting adoption, and uncovering growth opportunities.
In this role, you’ll act as the voice of the customer. You connect the dots between our clients and Planon’s teams, aligning business goals with product capabilities. Whether it’s navigating complex environments, solving operational roadblocks, or guiding customers toward smarter product use, you’ll be at the heart of it all.
You will: