Job Description
Job Description
We are looking for a Customer Service Manager who is passionate about leadership, driven by performance, and committed to delivering world‑class customer satisfaction.
Responsibilities
- Handle customer calls via phone, email, or chat
- Provide accurate information about products/services to international clients
- Resolve customer concerns efficiently and professionally
- Document interactions accurately in the system
Requirements
- High school graduate or above
- Positive attitude and customer-focused mindset
- Basic computer skills and ability to learn new systems
- Competitive salary with international account premium
- Comprehensive training and support
Working Location
Seaside, SM Mall of Asia. GXRH+HG6, Pasay City, Metro Manila, Philippines
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