Job Description
Amply ensures store operations excellence for retail/restaurant chains - by automating their daily tasks, audits, VM executions, communications, KPI reporting, more!
To accelerate our growth, we're looking for a proactive, patient & customer-first CSM (Customer Success Manager) to help retail/QSR brands successfully adopt Amply, scale usage across teams, and drive long-term retention.
You'll own post-sales success :: onboarding, training, adoption, account growth :: working closely with customers, founders, product, and sales, with room to experiment and iterate fast.
Specs
- Role: CSM
- Customer onboarding, training, adoption, retention, expansion
- Direct role with the founders
- Location: Gurugram (in-office, not remote)
What You'll Do (Responsibilities)
- On...