Job Description
We are partnering with a fast-growing fintech company in the treasury and capital markets space that is looking to hire a Korean-speaking Customer Success Manager to support and grow relationships with clients across the APAC region.
This role will be responsible for managing customer relationships throughout the post-sales lifecycle, driving product adoption, ensuring customer satisfaction, and identifying opportunities for account growth and retention
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Responsibiliti
- esAct as the primary point of contact for client
- s.Build strong relationships with key stakeholders and understand customer business objective
- s.Drive onboarding, implementation, product adoption, and customer engagement initiative
- s.Conduct regular business reviews and provide strategic recommendations to customer
- s.Monitor customer health, identify risks, and proactively manage retention effort
- s.Collaborate closely with Sal...